LibGuides: Welcome to CARLDIG-S (California Academic Reference Librarians Discussion Interest Group-South)!: Staffing for Reference Services

Scholar Representation by Race

This tally acknowledges the white supremacy in scholarship: the numbers indicate the racial representation of the scholars listed in this LibGuide.
Black Scholars: 0 Indigenous Scholars: 0 Latinx Scholars: 2 APID(A) Scholars: 2 Other Identifying Scholars: 1 White Scholars: 13

We will aim to add this to many of our LibGuide pages, as a system to keep us accountable in looking at the racial diversity of the sources we provide.

Literature Review: Staffing Reference

Access Services: Not Waving, but Drowning
Bowman, M., &; Samsky, M. (2020). Access Services: Not Waving, But Drowning. In Deconstructing Service in Libraries Intersections of Identities and Expectations (pp. 79-94). Sacramento, CA: Litwin Books.
How COVID-19 Has Transformed Reference Services for Public and Academic Libraries
Dar, M. (2020, Nov. 10) How COVID-19 Has Transformed Reference Services for Public and Academic Libraries.
Opportunities for Reference Services after Covid-19
Flierl, M. (2021). Opportunities for Reference Services after Covid-19. Internet Reference Services Quarterly, 24(3-4), 59-63. https://doi.org/10.1080/10875301.2021.1910891
Reference Is Not Dead: A Case Study of Patron Habits and Library Staffing Models
Holm, C. E., & Kantor, S. (2021). Reference Is Not Dead: A Case Study of Patron Habits and Library Staffing Models. portal: Libraries and the Academy, 21(2), 299-316. https://doi.org/10.1353/pla.2021.0017
Reference Revamp: A 1-2 Model for Training and Tiered Services
Hoffner, C., Worsham, D., Myers, B., Osuna-Garcia, A., Bowline, E., & Pham, K. (2021). Reference Revamp: A 1-2 Model for Training and Tiered Services. Medical Reference Services Quarterly, 40(2), 188-204. https://doi.org/10.1080/02763869.2021.1912573
Staffing Chat Reference with Undergraduate Student Assistants at an Academic Library: A Standards-Based Assessment
Keyes, K., & Dworak, E. (2017). Staffing chat reference with undergraduate student assistants at an academic library: A standards-based assessment. The Journal of Academic Librarianship, 43(6), 469-478. https://doi.org/10.1016/j.acalib.2017.09.001
Student-Staffed Virtual Reference Services: How to Meet the Training Challenge
Barrett, K., & Greenberg, A. (2018). Student-staffed virtual reference services: how to meet the training challenge. Journal of Library & Information Services in Distance Learning, 12(3-4), 101-119. https://doi.org/10.1080/1533290X.2018.1498620
Talking of Many Things: Dashboar alking of Many Things: Dashboards for Ref ds for Reference Services Decision Making
Chua, H. H., & Minkin, R. M. (2020). Talking of Many Things: Dashboards for Reference Services Decision Making. http://dx.doi.org/10.5703/1288284317138

Welcome to CARLDIG-S (California Academic Reference Librarians Discussion Interest Group-South)!

Scholar Representation by Race

Literature Review: Staffing Reference

What Are Other Libraries Doing: Training